There's no carnival on the seven seas

         Over the years when an organizatation experiences a crisis that catches national media attention, it erupts like a volcano throughout the news and social media, which intrigues me. However when it's an organization that has millions and is suddenly on the verge of loosing it all, making the public become aware of what they are doing to handle the situation can reassure the public's trust.
        
       After Carnival Cruises, one of the fast-growing cruise companies faced one of its biggest tests in years after the Costa Concordia disaster off the coast of Italy, the public relations campaign took a hostile turn, by not ensuring customers what the company was doing to resolve the issue.Instead the company is now offering a 30-percent discount for shipwreck survivors on future cruises.  However offering a discount for shipwreck survivors on future cruises is not an appealing marketing approach because after all that trauma people endured, why would you want to go on a cruise with Carnival again?

     I wouldn't want to go on a cruise with them after this situation, would you? However if the company stepped up and reassurred the public that they were taking the necessary measures to make their cruises a much more safe environment for people to vacation with them, than I may recondsider. In my opinion what the cruise line should have done the following to difuse the situation:

• Tell the Public that they are aware of what happened in Italy
• Tak responsibility for the Captain's actions and assuring the public that this will never  happen again
• Mandatory meetings for all crew members on all their ships to go over emergency procedures
• Try to find clients who enjoyed their vacation with Carnival Cruises, and ask them to do some sort of advertisement with the company
• Possibly do a step-by-step campaign to show the public what their doing to fix the problem

I can't help but wonder if they were prepared for this type of situation, how this could of played out differently?

I guess I'm just going to have to wait and see what happens in the future with Carnival Cruises....

Pintrest

          Social media has become increasingly popular over the past five years. It all began when Tom created Myspace, then Mark Zuckerberg created Facebook. A few years ago Twitter was created abd gas become increasingly popular. Now a days Pintrest is the new "it" social media.

But what exactly is Pintrest?

          From my understanding its a virtual pinboard. This pinboard allows you to style a social photo sharing website. It  allows users to create and manage theme-based image collections. The site's mission statement is to "connect everyone in the world through the 'things' they find interesting." It's looks reakky cool from what I have seen through people's accounts on Facebook.

             However you need to be invited to get a pintrest. There's even a waiting list where you can add your email address. It's like Facebook when it first began. And I want an invite!!!

the phone call with my mother....

               So last night around nine I called my parents. I try to be a good daughter and call them at least once a week, so they know I'm alive. After talking with my Dad for a while he put my mom on the phone. As the conversation was coming to a pause my Mom said, "Hold on there's someone else on the other line." Now there's something you should know about my mother and that is she is technologically challenged. So when I heard she knew how to work call waiting, I was in shock.
            My mother still doesn't know how to program a vcr, put in a dvd to watch a movie, or work the sound system and now she knows how to work call waiting. I don't if I should proud, or surprised when I found out this news. She still uses a flip phone and has no idea how to use a computer. Let me clarify about the computer: she can do the basics such as writing an email and going to type a report on Microsoft word. I remember when my Uncle (her younger brother) told her she should set up a facebook account, so she can catch up with people she went to high school with. Oyy it still hasn't happened and it probably won't happen ever. My uncle has a facebook account, I'm not friends with, but I've seen his profile. I know my father has an account too, however were not friends either. I've actually blocked him from seeing my profile---not that there's anything bad on my profile. I don't think there is anyways. 
           Sometimes I think my Mom is better communicator than people who are so involved with technology. The truth is technology is a barrier for people to interact with one another because even though technology helps us communicate it also seperates us from interacting verbally from one another. I mean there's technology such as skype or oovoo that let people communicate face-to-face from different ends of the world, but is it the same as those two people having a conversation with one another in the same room? I hate to say it but its totally different. People now have virtual relationships with one another and they don't even have to be in the same room, let alone in the same country to have a relationship. Whar's next--virtual marriages? You can get married to someone from a different country over the web, that's kinda nuts in my opinion. People trust people way to easily these days, that's probably why I always have my guard up. I guess in a way I don't wanna be disappointment or hurt at the end day. That's probably why I have a few good friends than a ton of aquaitences that don't even like me and I probably can't stand either. I guess times have changed and things aren't like they use to be. In the end, it's an adventure and your along for the ride.